Let’s get it running. Start at the top — most fixes are free and take about a minute.
Open the TGM app and run “Check My Washer” — it powers your machine back on from your phone. This fixes most cases in under a minute.
Pick a time at least 6 hours out and we’ll call you to walk through it.
Tell us what’s going on and we’ll text you the next steps and get on it right away.
A reconnect visit is $35, prepaid, and we’ll schedule it right after. If you try the steps above with us first and we still can’t get you going, the visit is on us — free.
Questions? Text us at (844) 485-0979.